ICD Code Hub · Pluginfinity LLC

Delete your ICD Code Hub account

How to request deletion of your ICD Code Hub account and associated information, what is removed, and which limited retention exceptions may apply.

Updated

Request account deletion

You can delete your account while signed in from Profile in the iPhone or iPad app or from the account panel in the Mac app. You can also request deletion without installing an app or signing in: email support@icd10codehub.com and identify the account email, including an Apple relay address where relevant. If you have lost access, explain that; never send a password or identity document with the initial request. Email requests require manual verification; we confirm the scope and expected completion time and explain any delay or exception within the period required by applicable law.

Request account deletion

What account deletion covers

A completed deletion removes the account profile and sign-in association, password credentials where held, active sessions and recovery tokens, custom profile photos, synchronized saved codes, recent-code history and account activity from active account systems. This includes associated personal data in newsletter and support records, subject only to the limited exceptions below. Signing out, removing an app or clearing browser cookies does not delete the server account. Account deletion cannot be undone; clear guest data separately on each device. Where a provider processes associated data on our behalf, deletion also requires instructing that provider to remove it, subject to the same lawful exceptions.

Limited retention after a request

We may retain the minimum information necessary to document the request, honor an email opt-out, prevent fraud or meet a legal obligation. Where an exception applies, we explain the data, reason and applicable retention period or criteria in our response. Restricted backup copies may persist until rotation and must not be reused to reactivate a deleted account. The service has no universal published backup-erasure deadline; ask support for the schedule relevant to your request. We do not treat indefinite account suspension as deletion.

Retention

Email confirmation links expire after 24 hours, password-reset links after 30 minutes, and authentication email bodies are redacted after 24 hours. Temporary account-visit records expire after seven days. Account, subscription and delivery records are retained until removed or no longer needed. Retention can differ for security records, unsubscribe suppression and backup copies; deletion from backups may take additional time.

Manage information on your device

Browser settings let you clear cookies and local storage. This can sign you out and remove guest saved/recent codes, but does not delete your account or unsubscribe email. Blocking essential cookies may prevent sign-in. Use Analytics choices in the footer to allow or decline optional analytics. Advertising scripts remain inactive.

Privacy rights and withdrawal of consent

Depending on your location, you may request access, a copy, correction, erasure, restriction or portability of your information, object to certain uses, or appeal a decision on your request. You may withdraw optional consent at any time without changing the lawfulness of earlier processing. Use the marketing unsubscribe link, clear guest site data, or email support@icd10codehub.com with the request you want to make. We may verify account control proportionately and explain any lawful exception. You may also complain to your local data-protection authority. We do not penalize people for exercising applicable privacy rights.

Contact and corrections

Publisher and contact

ICD Code Hub is operated by Pluginfinity LLC, 16192 Coastal Highway, Lewes, Delaware 19958, United States. Contact support@icd10codehub.com for support, corrections or privacy requests. The site is independent of CDC, CMS and WHO and is not endorsed by those organizations.